TERMS AND CONDITIONS

Agreement to Terms

By accessing our website at pioneerintax.com or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

Services Provided

Pioneer Insurance & Tax Services provides the following professional services:

• Personal and commercial insurance placement and consulting
• Individual and business tax preparation and planning
• Business bookkeeping services
• Surety bond placement
• Business formation and start-up consulting
• Property tax appeal services

No Guarantee of Results

While we strive to provide the best possible outcomes for every client, we cannot guarantee specific results including tax refund amounts, insurance premium reductions, or property tax appeal outcomes. All services are provided based on the information you supply and are subject to applicable laws and carrier decisions.

Client Responsibilities

You agree to:

• Provide accurate, complete, and truthful information when requesting services
• Notify us promptly of any changes to your personal or business circumstances
• Review all documents, returns, and policies before signing or submitting
• Pay agreed fees in a timely manner

You are responsible for the accuracy of all information provided to us. Pioneer Insurance & Tax Services is not liable for errors resulting from incomplete or inaccurate client-provided information.

Fees and Payment

Service fees will be discussed and agreed upon before work begins. Fees are non-refundable once services have been rendered. For property tax appeals, we operate on a contingency basis and only collect a fee if your appeal is successful.

Confidentiality

We treat all client information as strictly confidential. We will not disclose your personal or financial information to any third party except as required to deliver your requested services, comply with legal obligations, or as outlined in our Privacy Policy.

Intellectual Property

All content on our website including text, graphics, logos, and images is the property of Pioneer Insurance & Tax Services and is protected by applicable copyright laws. You may not reproduce, distribute, or use any content from our website without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Pioneer Insurance & Tax Services shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability for any claim shall not exceed the fees paid by you for the specific service giving rise to the claim.

Disclaimer

The information provided on our website is for general informational purposes only and does not constitute legal, financial, or tax advice. Always consult a licensed professional regarding your specific situation. While we are licensed insurance agents and tax professionals, the content on our website does not create a client relationship until a formal engagement is established.

Governing Law

These Terms and Conditions are governed by the laws of the State of Texas. Any disputes arising from these terms shall be resolved in the courts of Dallas County, Texas.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.