PRIVACY POLICY

Introduction

Pioneer Insurance & Tax Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at pioneerintax.com or use our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Social Security Number (for tax services only)
• Driver’s license information (for insurance quotes)
• Financial and income information (for tax preparation)

Automatically Collected Information

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and policy services
• Prepare and file tax returns on your behalf
• Process bookkeeping and financial service requests
• Respond to your inquiries and service requests
• Send important updates about your policies or accounts
• Improve our website and services
• Comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Insurance carriers and underwriters to obtain quotes and bind coverage
• Tax authorities including the IRS and state agencies as required
• Service providers who assist in operating our business under strict confidentiality agreements
• Legal authorities when required by law or court order

Data Security

We implement industry-standard security measures to protect your personal information including encrypted data transmission, secure file storage, restricted staff access, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, but doing so may affect certain features of our website.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where permitted by law
• Opt out of marketing communications at any time

Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.